Deleting an account is permanent. It removes the Wordlane account’s saved words, context excerpts, review progress, practice statistics, and sign-in identity. It cannot be undone.
Delete from the app
Open your account
Open the current Wordlane app and go to Account.
Choose Delete account
Select Delete account, then read the confirmation details before continuing.
Confirm ownership
Confirm the request. If you use an email account, Wordlane may ask you to sign in again before deletion can finish.
Check the completion message
Wait for Wordlane to show that deletion completed. Do not close the app while the request is in progress.
What deletion removes
- Your Firebase Authentication sign-in identity for Wordlane, including a guest account or linked email account.
- Synchronized Cloud Firestore learning cards, saved context excerpts, review schedule, answers, XP, and practice-day data.
- The active local account session after Wordlane completes the deletion request.
Wordlane also keeps a deletion-control record with account identifier, status, and timestamps. It stays while deletion is in progress or waiting for a retry, so an old credential or offline change cannot revive data. After confirmed deletion, the terminal record expires after 24 hours; Cloud Firestore removes it on its TTL schedule after that expiry, so the record is not removed instantly. Optional Kokoro voice files are stored separately on the device. Remove them in Wordlane’s pronunciation settings if you also want to remove that downloaded pack. Device backups and provider technical backups may retain data for their own lifecycle until they are deleted or expire.
Cannot open Wordlane?
Email us from the email address linked to your Wordlane account, if you can. Use the subject “Wordlane account deletion request” and include the account email address, a short description of why you cannot use the in-app control, and the app version if you know it. A screenshot is optional; remove private information before attaching one. Do not send your password.
SENTRYSIGHT TECHNOLOGIES COMPANY LIMITED receives this message through its support mailbox and uses it only to respond to the request, help verify ownership, and help you complete deletion safely. The message and any attachment are not copied into Cloud Firestore. We delete them from the Wordlane support mailbox within 30 days after the final response. If we do not hear back, we close the request after 30 days and delete the message and attachments within the following 30 days. Email providers may retain residual copies under their own retention or backup processes.
Need a different kind of help?
Read the Privacy Policy for information about Wordlane data, or visit Support for sign-in and pronunciation help.